Killeen Animal Shelter Wants Customer’s Opinion

In an effort to better evaluate the Killeen Animal Shelter’s daily activities and services to the community, effective April 20, 2015, the Killeen Police Department’s Animal Services Unit will begin distributing Customer Satisfaction Surveys for citizens utilizing services at the Animal Shelter. This survey will be available at the shelter and is designed to allow immediate feedback to department personnel regarding services rendered, observations of existing conditions of the Animal Shelter, and to provide an additional platform for comments from citizens concerning the information they feel needs to be conveyed to management.

Additionally, the Killeen Police Department is urging citizens not using the survey but wishing to convey information, ideas, or concerns regarding the shelter or its operations to send them to the following address:

Killeen Police Department

Attn: Chief of Police

3304 Community Blvd.

Killeen, Texas, 76542


The goal of this request is to gather unfiltered, timely, and accurate information regarding the services and/or conditions of the Animal Shelter from our citizens’ perspective.

Carroll Smith

Public Affairs

Killeen Police Department


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